"fantastic treatment"

About: Blackpool Victoria Hospital

due to recurring Cancer I am a frequent visitor to the Urology Department. From November 2012 to March 2015 I have had too many operations to recall exactly how many...at least 7 or 8....Chemo and now Immunology From initial visit to my GP to my first surgery was 28 days. Everything was streamlined, everything was explained at every step. Staff.....from the receptionist, the staff in Pre Op, my nurse, my main contact, consultants, nurses, Anaesthetists etc everyone has been brilliant and I cannot fault a single thing. I know I will be spending a lot of time there and it does not phase me one bit I Cannot praise the Unit highly enough, this includes Ward16, Theatre Admissions, Day Surgery etc Some may have a different opinion but this is what I have experienced first hand

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Response from Andrew Heath, Lead in Patient Experience & Engagement, Blackpool Teaching Hospitals NHS Foundation Trust

Thank you for taking the time to leave feedback on your experiences of the care and treatment you received from Blackpool Victoria Hospital.

I am delighted to hear that our staff provided you with a high level of care and compassion.

I will ensure your kind comments will be passed on to the teams mentioned, I'm sure they will be thrilled with your feedback.

Best wishes for the future.

Andrew Heath

Lead in Patient Experience and Engagement

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