"Thankyou S.W.A.S."

About: South Western Ambulance Service NHS Foundation Trust

(as a relative),

I would like to thank the South Western Ambulance Service for coming to assist when my husband fell over and was unable to get up again last night, the drivers Dan and Clive were a great help.

They came out promptly helped and checked him over to ensure everything was fine - thankfully a trip to hospital wasn't required.

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Response from Sara Coburn, Patient Engagement Manager, Governance, South Western Ambulance Service Foundation Trust

Hi famous6

Thank you for taking the time to share your story. I hope your husband is recovering after his fall.

It is also so very rewarding to hear examples of our staff's continuing excellent practice.

We would be very happy to ensure that Dan and Clive are afforded a formal commendation for this event, however we will need a little more information in order to do this. May I ask you to contact the Patient Engagement Team on either patient.engagement@swast.nhs.uk or 01392 453831 and a member of the team will be very happy to take some more details from you.

Thank you, again, for taking the time to provide us with feedback.


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