"Very good experience"

About: St Lukes Hospital (Bradford)

I accompanied my mother who is rather frail. She was treated with dignity and respect and I was allowed to be with her throughout the whole process. She had a minor procedure which was well explained and she was given time to ask questions. She could perhaps have had better protection for her (new) white blouse . She was given a white plastic pinny to cover herself but it didn't protect the area near the site. She was allowed to sit up slowly after the procedure so that she didn't faint. I was also given clear instructions for follow up care. All in all it was a good experience and makes me proud that I was on old St Luke's nurse and nurse teacher. Keep up the good work

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Responses

Response from St Lukes Hospital

Oh dear, sorry to hear about the blouse. Thank you for letting us know about this positive experience. This is the service we expect to provide and it makes me proud, thank you.

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