"Emergency Care"

About: Southend Hospital

In 2014 I was admitted to hospital with septicaemia. I t took several operations to discover the source and I was in ITU for a week and then in Kitty Hubbard and Hockley Ward for a further 3 weeks. During the whole of this time, and for outpatient appointments afterwards, me and my family received nothing but kindness and consideration and professional treatment. All the staff from consultants, nurses and auxiliaries were wonderful. My family and I were kept informed and involved in all decisions and felt confident that everything that could be done was. Thank you to everyone, without everyone's care and dedication I would not be here today.

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Responses

Response from Southend Hospital

Dear Sir/Madam, Thank you for your feedback relating to care you received on our wards and within A&E. It is great to hear that throughout your whole experience within the trust your needs were met and care was consistent. I will ensure that your comments are passed to the relevant departments and staff and wish you well for the future. Again, thank you for taking the time to contact us about your experience. Regards, Louise McIver Patient Involvement Lead

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