"the nursing assistants showed ..."

About: The Princess Royal Hospital (Telford)

(as a relative),

What I liked

the nursing assistants showed good caring attitude

What could be improved

trying to cure the elderly instead of expecting and letting them die. food drink and antibiotics might have helped

Anything else?

the elderly wards need to be moved to a better hospital

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Response from The Princess Royal Hospital

Thank you for providing comments about the Princess Royal Hospital. We aim to provide high quality services for all of our patients, and are disappointed that you did not find this to be the case.

Since this national website is anonymous your contact details are not shared with the hospital. This means that we cannot easily look into the issues that you have raised. We are always grateful for the comments and complaints that we receive as these help us to continue to improve the quality of services we offer, so we would encourage you to contact our Patient Advice and Liaison Service on 01952 282888 so that we can look into this. More information about how to make comments, compliments and complaints about our services can be found on our website at www.sath.nhs.uk

Thank you again for taking the time to comment on our services.

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