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Care Opinion

nothing

Story from nhs.uk

"nothing"

About: The Princess Royal Hospital (Telford)

(as a relative),

What I liked

nothing

What could be improved

nurses that showed interest and make sure the elderly could feed themselves. provide food and water. give antibiotics for pneumonia before waiting 3 days for test results. not to lie that patients brains had shrunk or otherwise try to convince relatives that patients were senile when they certainly were not, in order to withdraw water and food and antibiotics

Anything else?

after all this not to take the dying patient for ct scan that kills them quicker in the process

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Responses

Response from The Princess Royal Hospital 14 years ago
The Princess Royal Hospital

Submitted on 02/10/2009 at 15:47
Published on nhs.uk on 15/11/2009 at 20:31

Thank you for providing comments about the Princess Royal Hospital. We aim to provide high quality services for all of our patients, so we are disappointed to hear that you did not find this to be the case.

Since this national website is anonymous your contact details are not shared with individual hospitals. We would like to look into the issues that you have raised in more details, so would encourage you to contact our Patient Advice and Liaison Service so that we can hear more about your experience and as this will help us to continue to improve the quality of services we offer.

You can contact the Service on 0800 783 0057 - an answering machine will take messages when a member of staff is not available.

More information about how to make comments, compliments and complaints about our services can be found on our website at www.sath.nhs.uk

Thank you for taking the time to comment on our services.

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