"Caring staff"

About: Staffordshire and Stoke on Trent Partnership NHS Trust

(as a relative),

I visited the Haywood walk in centre couple of days ago with my 89 year old father who had fallen and was unable to move/use his arm. Although the Walk In Centre was very busy with 3hr waiting times forecasted. After x-rays (he fortunately had no fractures) the triage nurse arranged for community nurses to visit him the following morning for further assessment and physiotherapy was required. Thank you to the nurses and radiographer involved in his treatment. I was very satisfied with the level of professionalism from all the staff.

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Marie Allen, Head of User and Carer Experience, Staffordshire and Stoke on Trent Partnership NHS Trust

Hi Alfie

As a Trust we would really like to thank you for taking the time to provide us with this feedback. We are always eager to provide services of the highest quality. We are really glad to hear that your fathers experience of our Haywood Walk in Centre, Community Nursing and Physiotherapy Services was so positive.

We will share your feedback with our Health Care Professionals who will truly value your kind comments.

Please send our best wishes to your father and we do hope that he has a speedy recovery.

With Kind Regards

  • Alfie Moon thinks this response is helpful
    {{helpful-1}} of {{totalOthers()}} other people think so too