"Shocking appointments system, ..."
About: Royal Shrewsbury Hospital Royal Shrewsbury Hospital Shrewsbury SY3 8XQ
What could be improved
Shocking appointments system, cannot ring and book an appointment(for Hummingbird Centre), have to wait for a letter asking me to ring and arrange appointment. Never get letter until I ring and complain. Appointments between 1 and 2 months later than they should be.
The old system where appointments were arranged by the Hummingbird Centre itself worked perfectly, why can't we go back to that system.