"My husband was a patient on the ..."

About: Royal Shrewsbury Hospital

(as a relative),

What could be improved

My husband was a patient on the oncology ward in February of this year, following admission through A and E, although his treatment was excellent he was told that he had terminal cancer on his own without any warning and dispite the fact that the staff nurse who told him was aware that he was being visited by his pastor just before he was told. he then had to endure 2 hours on his own before myself and our 15 year old daughter could come and collect him, we were totally unaware of the diagnosis. I thought that it was not done to tell people that kind of news without some support and as an ex nurse myself i was horrified. He died at home 9 weeks later with no more intervention from the hospital.

Anything else?

I do feel that having also been a patient myself at the hospital that generally the level of care and commitment is excellent.

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Responses

Response from Royal Shrewsbury Hospital

Thank you for providing comments about your husband's care at the Royal Shrewsbury Hospital.

Since this national website is anonymous your contact details are not shared with individual hospitals. However, we would like to be able to look into the issues you have raised in more detail, so would encourage you to contact the hospital directly so that we can learn more from his experiences and as this will help us to continue to improve the quality of services we offer. More information about how to make comments, compliments and complaints about our services can be found on our website at http://www.sath.nhs.uk/patient_information/complaints.asp

Thanks again for taking the time to comment on our services.

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