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From the 3 doctors stitching my ...

Story from nhs.uk

"From the 3 doctors stitching my ..."

About: Royal Shrewsbury Hospital

(as the patient),

What I liked

From the 3 doctors stitching my forehead to the person bringing my meals,all were kind,polite and helpful.From being rescued from the bathroom to bringing as much tea or coffee that i requested,i was treated compassionately as a patient and yet honestly as an adult.

What could be improved

In my short stay,nothing seemed to be lacking in all they did for me.

Anything else?

A Staff Nurse on Head & neck had obviously dealt with hopeful patients before.I was all "Hello" and being nice.She said my phone was rubbish !!! Oh how we chuckled.

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Responses

Response from Royal Shrewsbury Hospital 14 years ago
Royal Shrewsbury Hospital

Submitted on 02/10/2009 at 15:41
Published on nhs.uk on 15/11/2009 at 20:31

Thank you for providing comments about your visit to the Royal Shrewsbury Hospital. We aim to provide high quality services for all of our patients, and we are pleased to hear that your experience matched up to our aspirations.

Since this national website is anonymous your contact details are not shared with the hospital. However, if you think that any individual members of staff ... or the whole team ... are deserving of special praise then please consider nominating them for the Chairman's Award. This Award recognises people who go above and beyond what is expected of them to care for patients or support their colleagues. More information about the award, including how to nominate someone, can be found on our website at www.sath.nhs.uk/about/chairmansaward.asp

Thanks again for taking the time to comment on our services.

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