"Quick op no complications very ..."

About: Southend Hospital

(as the patient),

What I liked

Quick op no complications very clean, neat tidy stitches. Caring staff, wonderfully clean ward and toilets. Very helpful and kind, quick to answer buzzer when I needed help. Impressed with food choice and quality although potion sizes too small for me. Allowed to go home as soon as was possible!

What could be improved

Consultant could have introduced themselves before making demands of me, bit more polite! Should have been layed flat after op as sat up on hard bed in one position for 7hrs was not helpful and was painful. Cold shower not too pleasant.

Story from NHS Choices

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Response from Southend Hospital

Many thanks for your comments. We apologise for your negative experiences and thank you for feeding these back.

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