"Hospital appointment"

About: North Manchester General Hospital / General surgery Royal Oldham Hospital / General surgery

(as the patient),

I recieved a letter from Pennine Acute Hospitals to attend an appointment on 14/7/15 at the Lucy Pugh Outpatients Dept at North Manchester Hospital. There is no Lucy Pugh ward there! However when I spoke to reception, they told me that this mistake keeps happening. I was going to find out if I still had cancer and can do without this thoughtless incompetence from the NHS.

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Response from North Manchester General Hospital

We are sorry to read your comment regarding the letter you received from the Pennine Acute Hospital. We will forward your comment to the department and booking office to address your concerns.