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Excellent prompt patient service

Story from nhs.uk

"Excellent prompt patient service"

About: Wrightington Hospital

I attended outpatients today at 1330, saw consultant at 1340, who diagnosed further exploratory knee operation, sent to pre op at 1400, left pre op at 1440 with date early August for operation. Had coffee and tea cake left there at 1500 all done dusted and fed and watered within 90 minutes. Outstanding staff incredibly efficient

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Responses

Response from Susan Heighway, Patient Relations / PALS Manager , Patient Relations / PALS, Wrightington, Wigan and Leigh NHS Foundation Trust 8 years ago
Susan Heighway
Patient Relations / PALS Manager , Patient Relations / PALS,
Wrightington, Wigan and Leigh NHS Foundation Trust

Submitted on 28/09/2015 at 16:06
Published on Care Opinion at 20:09

Thank you for taking the time to tell us about your positive experience following your outpatient attendance at Wrightington Hospital. I will ensure that your posting is read by all the staff concerned. May I take this opportunity to wish you well in your recovery.

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