"I had to go to A&E after shutting ..."
About: Southend Hospital Southend Hospital Westcliff-on-Sea SS0 0RY
What I liked
I had to go to A&E after shutting my hand in a car door. The receptionist was very attentive and the area was clean. I got seen fairly quickly considering it was A&E. I waited 3/4 hour for an x-ray, which, when it was so busy I think must been quite quickly.
What could be improved
Staff took a while to retrieve the yellow x-ray cards from the box in A&E which meant some other patients waited at least 20 minutes before their card was even taken.
I have been to A&E before and all the staff have been very helpful however sometimes I've had to wait up to 3 hours in total to see someone and leave when A&E hardly seemed busy, at least with no serious injuries.