"After spending a considerable ..."

About: Southend Hospital

(as the patient),

What I liked

After spending a considerable amount of time on this question I can not think of anything.

What could be improved

I was recently admitted to the hospital and the entire experience seemed like something out of a bad horror movie. I was given conflicting stories about my condition and was very confused and worried. The doctor prescribed oral medication for pain relief which i threw up due to having pancreatitis.

Anything else?

I was disheartened when one the nurses on the ward actually agreed with me that the doctor's didn't know very much.

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Responses

Response from Southend Hospital

We are sorry to hear of your negative experience in the hospital. We would be happy to investigate your concerns under our complaints process should you wish to escalate this matter. If you wish to take this course of action, please write to us with your specific concerns to either the hospital address or by e-mail to complaints@southend.nhs.uk

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