"Excellent staff and care"

The care and treatment I received before and after a recent small operation at this hospital was excellent. The staff couldn't have been more helpful and caring. I was seen as an NHS patient and professionalism and friendliness from the staff was first class. I didn't feel like just a number on a waiting list like in so many other hospitals. I would definitely recommend this hospital. Thank you so much to all the staff.

Story from NHS Choices

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Response from West Midlands Hospital

Dear Emma,

Many thanks for taking the time to share your positive experience with us.

We are proud to have a team of dedicated, professional and friendly staff, who always strive to provide an excellent standard of care and service.

I am pleased to hear that this came across during your time as a patient with us.

We will ensure that your comments are shared with the team.

Best wishes,

Gloria Kerrigan

General Manager

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