"Hearing test"

About: Norfolk & Norwich University Hospital

I went for a hearing aid repair and was told faulty part no longer available,and was told a hearing test was required as I had not had one for several years, the technician said they would arrange this.I received a letter over two weeks ago saying I would be contacted in near future for an appointment. As I had heard nothing I rang outpatients services to be told there is a 23 week waiting list, I have had hearing aids for over 55 years if this is near future God help the NHS.

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Response from Janice Bradfield, Senior Communications and Membership Manager, Norfolk and Norwich University Hospitals NHS Foundation Trust

We are very sorry to hear that you have been given such a long wait. We will pass your feedback to the audiology team and would encourage you to speak to our Patient Advice and Liaison Team. PALS may be able to help or explain what has happened. Contact PALS on pals@nnuh.nhs.uk

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