"urgent care centre ward 8"

About: Leicester Royal Infirmary

I have just spent 6 and half days on this ward, I was sent there by my GP as for the past 3 weeks I've been having right side pain and abdominal pain, it took one week for me to get help at last I finally going to get help and find out what is giving me all this pain which as turned my life up side down, how wrong was i ! I was told on day one that I should have CT scan to see if any thing would show what is giving me so much pain, they made me wait 5 days for my scan yes I was given pain relief the day after my CT scan the consultant came to see me and said nothing had shown up and said I was being discharged even tho I was still in pain, and not even given a diagnosis I feel really let down I thought doctors are there to make people better and find out what is wrong with them am now still having pain and back at square one and having reading the reviews on here I have seen that the same happen to someone else which was 2 years ago so things haven change!!

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Leicester Royal Infirmary

Dear reviewer, We are really sorry to hear about your recent experience at the Royal. Your experience does not reflect the level of care we expect our patients to receive. We would like to investigate your concerns so we can improve our service for future patients. If you are happy for us to do so, please can you send your details (address, date of birth and hospital number) to Jenny Carlin, Matron by email to jenny.carlin@uhl-tr.nhs.uk. Thanks for taking time to post your comment. Kind regards, Communications team Leicester's Hospitals

  • {{helpful}} of {{total()}} people think this response is helpful