My wife suffered a serious head injury at 9.30 on Friday night and was admitted to Good Hope A&E. She was admitted within about 30 minutes and taken to one of the emergency cubicles.Tests were made and blood sample taken. Unfortunately equipment for the blood test system was faulty therefore serious delays were incurred. This delayed treatment to her head wound which was finally dealt with some 2 hours later. A consultant came to see us and it was decided that my wife would also require a headscan which could only be taken on the following morning. At 5 am it was arranged that she would be admitted. I am pleased to say that her admittance was carried out very smoothly. The sad thing is that I feel the lack of suitable working equipment left us with a loss of sleep and some frustration. However all the above was compensated by the wonderful treatment my wife received in the Thomas Salt Unit ,Ward 9. Staff were very helpful and efficient. It was a pity about faulty equipment and delay in A&E otherwise it would have been an excellent example of the N H S hospital emergency services. My thanks to all staff who were friendly and courteous at all times
"Very grateful!!"
About: Good Hope Hospital Good Hope Hospital Sutton Coldfield B75 7RR
Posted via nhs.uk
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