"I had to attend A&E on a Friday ..."
About: Luton & Dunstable Hospital Luton & Dunstable Hospital Luton LU4 0DZ
What I liked
I had to attend A&E on a Friday night in June.
Obviously a very busy time for the staff but I was impressed how courteous and caring the nurses still were under great pressure, The nurse managed to solve my issue and I was there for less than one hour. All the time, despite some unpleasant behaviour from certain patients, the nurses smiled and acted with dignity.
What could be improved
Patient attitude - they should be understanding of the priorities and pressures on staff working in A&E.