"Staff are here to help, and I feel calmer"

About: Wathwood Hospital

(as the patient),

I was transferred from prison to Wathwood hospital approx. 6 months ago. When I arrived I was traumatised, tormented and paranoid and spent a lot of time in ICU.

One day when I kicked off the ward manager sat me down and treated me like a human being, she talked to me and brought me round, and she made me feel better. There have been numerous other situations that ward staff dealt with in a similar manner.

It became obvious to me that staff were not out to get me, they are here to help. I have now moved onto another ward and I feel calmer in myself and more settled than at any point in my life. This has only happened because staff are patient and caring.

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Responses

Response from Sarah Round, Acting Ward Manager Rehabilitation Ward, Wathwood Hospital, Nottinghamshire Healthcare NHS Trust

Thank you for recognising the efforts that staff make to make patients feel human. Special regonition should go to Lisa who was Assessments ward manager at time of this patients admission. Its really rewarding nursing patients who respond so well to our efforts and become almost unrecognisable from the patient who was admitted in a distressed state, after 6 months in hospital. As a member of the staff team its very rewarding to hear that you feel more settled than ever before.

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