"The nursing staff were very professional ..."
About: Luton & Dunstable Hospital Luton & Dunstable Hospital Luton LU4 0DZ
What I liked
The nursing staff were very professional and friendly. I arrived on a very busy ACU ward and the staff admitted me in a very efficient way. I was very impressed with all the staff I uncounted during my two day stay; from the receptionist to the doctors.
What could be improved
The overall management and organisation seemed very poor. After being scheduled for release at 10 am it took until late afternoon before I could leave and then my son had to return in the evening to collect my medication and doctor’s letter. Again the individual staff tried really hard but they were let down by the system.