"Tameside General Stroke Unit - poor aftercare for physio"

About: Tameside and Glossop PCT Tameside General Hospital / Older people's healthcare

(as the patient),

The best thing about my fathers treatment at the stroke unit was Jill, the physio, she was caring and good. I would like to thank her.

There was no occupational therapy assessment for one week, about which, we felt frustrated... we were not given an explanation why, perhaps lack of staff? Claire the Occupational Therapist was not happy with the situation.

Jill referred my father to the community physio and there was an 8 week waiting list! Just in time for when he goes back in for surgery.

I thought my father would get concentrated rehab, this did not happen. They arranged for earlier discharge and the physio gave us a list of exercised and a telephone number if we had any problems, luckily I am an ex district nurse.

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Responses

Response from Tameside Hospital Foundation Trust

Thank you for your comments, which have been passed on to the staff concerned. I am sorry you were unhappy with some aspects of our services.

The national standard for providing Occupational Therapist assessment is that it should be undertaken within one week. It proves difficult to recruit an Occupational Therapist with specific neurological skills as required either in a temporary or permanent position. This appears to reflect the general trend in the country at the moment. We have just recruited four additional Occupational Therapists but they are new graduates with no specialty training.

Claire had the required skills but obviously she could not dedicate a lot of time to all patients. She was assisted by an Occupational Therapist technical instructor.

I am unable to comment about the wait you experienced for community physiotherapy as this service is provided by Tameside and Glossop Primary Care Trust. However I do know that the Primary Care Trust Commissioners are looking at the way in which stroke services will be delivered.

I am sorry not to have responded sooner. However, Tameside General Hospital has only recently obtained the facility to reply to comments made on this website.

Philip Dylak

Director of Nursing