"ENT appointment"

About: Alnwick Infirmary

I attended the ENT Clinic and the results of my hearing test weren't shared with me. After the consultation I was told I would have an auidiology appointment in two months. Considering going to Specsavers.

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Responses

Response from Alnwick Infirmary

Dear anonymous I’m very sorry to hear that you are unhappy with the service you received at the clinic you attended. This service is provided by Newcastle Hospitals, rather than our trust, Northumbria Healthcare. Newcastle deliver this service from our hospital in Alnwick so that patients can receive treatment as close to home as possible. It’s really important to us that we help ensure that the team in Newcastle receive your comment as I’m sure they will be keen to help resolve things. The best way to do this is to put you in touch with Jean Applegarth, ENT Manager at the Freeman Hospital, who can be contacted on 0191 233 6161. Best wishes Annie Laverty, director of patient experience

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