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Lucky people of Dudley!

Story from nhs.uk

"Lucky people of Dudley!"

About: Russells Hall Hospital

May I say how lucky the people of Dudley are in having such a wonderful A&E service. My mother was admitted after a fall. The care she received from the consultancy, nursing and support staff in the emergency and admissions ward was second to none. She had x-rays and several medical tests within an hour of admission. She was treated with dignity, care and kindness throughout her stay and was returned home promptly by a very kind man driving the support service ambulance. A big thank you to everyone. I envy the service given to the local community by this hospital.

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Responses

Response from Russells Hall Hospital 8 years ago
Russells Hall Hospital

Submitted on 16/07/2015 at 16:22
Published on nhs.uk on 17/07/2015 at 02:30

Thank you for taking the time to post your positive feedback and five star rating about our Accident and Emergency services. It is wonderful to hear how impressed you were with the treatment your mother received when visiting the department. We pride ourselves on offering our patients the highest standards of care and so it is always reassuring to receive such positive comments from patients and their families. We have passed your kind comments are passed on to the team.

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