"Treatment for deafness."

About: Royal Blackburn Hospital

I was originally referred to the Consultant by my GP because of deteriorating hearing, particularly in my left ear. They instigated several tests, and finally organised an MRI scan of my head, to try to identify the cause. They identified it as a benign tumour, called Glomus Jugulare, even though they had never seen one before! They referred me to Salford Royal, who repeated the tests, plus an Endocrine evaluation, confirmed the diagnosis, and assessed my hearing discrimination as only 30%. They referred me on to Sheffield Hallamashire, when they did gamma knife surgery on the 4.5 x 2.8 cm tumour, which was a lot less frightening than it sounds. I had follow-up checks and scans in 2013, with no bad news, and have a repeat of this in September 2015, and expect the same outcome.

Story from NHS Choices

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Response from Royal Blackburn Hospital

Many thanks for your feedback on your experience of our ENT service, and thank-you for taking the time to do so. I will make sure your appreciation is passed onto the team. I am very pleased to hear that your recent experience with us was really positive as we always strive to deliver safe, personal & effective care. If you would like to talk through your visit to us with one of our Patient Experience team so we can understand the bits of your experience that made this such a good visit for you we would really value this so that we can try to make it like this for every patient visiting our hospitals and services. You can either contact me, Melissa Almond on 01254 7340876 or email me on melissa.almond@elht.nhs.uk.

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