"I were a patient at the CTC in ..."

About: Basildon University Hospital

(as the patient),

What I liked

I were a patient at the CTC in Basildon several months ago. I had a brief experience as a patient last September and again December last. The second experience was the polarity of the first, it was appalling in comparison.

I believe a person can deal with any event or eventuality if their respect and dignity are kept in tact. It's when these two aspects are challenged that anger, resentment and dissatisfaction set in.

Some people are exceptional, kind and understanding and clearly working in their vocation. -And some others clearly were not, and create a volatile and unpredictable experience for the patient.

It's amazing how that unpredictability disappears with a medical insurance plan.

There were many occasions when i was simply not listened to. Under any other circumstances we would call it taking advantage of someone in a vulnerable position. -But because it's the nhs we put it down to budgets, procedure, pressure and time-scale. That is simply not good enough folks! When the Consultant or Doctor says 'jump,' -don't say; how high? -Ask why! -Question everything. You won't know if something is in your best interest or for the good of all unless you ask.

Despite being extremley dehydrated, hungry and very dizzy, i did not hang around to sample the food and 'hospitality,' i wanted the exit.

Even though now the original medical condition remains un-resolved i will not be booking myself into this or any other nhs unit again.

Accepting the un-acceptable is no longer an option.


What could be improved

The above comments are self explanatory.

-But it astounds me how some can seperate the flesh from the person. The two are inextricably linked until death. And, even then respect and dignity are still crucial. Its what makes us human and able to live civilized.

You can not legislate for compassion, but respect and dignity is a right for all. If you challenge that fundamental don't expect to see any kind of healing take place at all.

Story from NHS Choices

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