"Day Care patient"
About: Trafford General Hospital Trafford General Hospital M41 5SL
I attended this hospital as a day patient. It was the hottest day of the year and not one water fountain or offer of jug of water was evident either in the waiting room or on the side ward. Patients older than me were clearly struggling and those of us who had brought in our own water were drinking it very fast. Perhaps this is standard practice these days? I also believe from one of the medical team that there was no-one to carry out that afternoon's procedures as the list had not "been discussed". Patients were asking staff for updates, which were met by standard replies. I think a verbal comment from a member of staff to those waiting could be given such as Altrincham Hospital tend to do when clinics are busy or over-running. From my observations I feel there could be more staff/patient liaison on the day and the management of lists could be improved. A little more inter-action with patients would not go amiss.