"Uncaring staff"

My daughter was admitted to Kennington ward as an emergency, after complications from a hysterectomy. The nurses wrongly assumed she had the operation privately and were completely uncaring. They would not listen to her about the pain relief when she was in absolute agony. I tried talking to the nurse but was told they had other patients to see to. I tried to talk to the staff nurse and they said they were too busy. My daughter was also told to use the toilet along the corridor when she could hardly walk. I hope we never have to go back there!