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10 weeks

Story from nhs.uk

"10 weeks"

About: Leicester Royal Infirmary

10 Weeks waiting for a response to emails sent to staff members who are supposed to be managers in this dept Letters sent 11 weeks ago the Manager of the the eye dept no response Can these individuals send email or write letters we the General Public have a right to know the truth about everything in the NHS that concerns our treatment or lack of it this is a new directive But it seem this Hospital and this dept do not seem to know about it ?? and the more you ask your enquire is deleted I am Waiting now for these persons to tell me the truth

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Responses

Response from Leicester Royal Infirmary 8 years ago
Leicester Royal Infirmary

Submitted on 06/07/2015 at 17:22
Published on nhs.uk on 07/07/2015 at 02:31

Dear Mr Robertson, We have been in touch with the Ophthalmology team who are aware of your request for information and have provided as much detaiul as possible so far. We appreciate this is an ongoing matter and therefore, ask that you provide details to our Patient Information and Liaison Service (PILS) team, who can collate the information and work with the team to provide a response to your outstanding queries. The PILS team can be contacted on freephone 08081 788 337 or via our website https://www.leicestershospitals.nhs.uk/patients/patient-welfare/patient-information-and-liaison-service/contact-form/ Kind regards Communications Team Leicester's Hospitals

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