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Care Opinion

first time ever

Story from nhs.uk

"first time ever"

About: New Cross Hospital

At the age of 63 ,admittance to Heart and Lung Centre on Thursday 2nd to have lung biopsy surgery on Friday 3rd was the first time ever that I had to go into Hospital as a patient rather than a visitor.As a experience cannot praise high enough the excellence and confidence of the staff who work there ,from the nurses on the ward , the medical team which carried out my surgery and the auxiliary staff , which was extremely reassuring. In a time when the NHS is sometimes criticised when judged on the worst events which happen, I hope leaving this review will assure anybody who needs their expertise , that the Heart and Lung Centre is run professionally and worthy of being rated five star.

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Responses

Response from The Royal Wolverhampton NHS Trust 8 years ago
The Royal Wolverhampton NHS Trust

Submitted on 08/07/2015 at 10:17
Published on Care Opinion at 10:33

Dear Ron Parker

Thank you very much for taking the time to post your comments relating to your first ever patient experience in the Heart and Lung Centre.

I will share your comments with our staff and wish you well with your recovery!

Kindest regards

Carol Bott

Head of Patient Experience and Public Involvement

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Response from New Cross Hospital 8 years ago
New Cross Hospital

Submitted on 08/07/2015 at 10:48
Published on nhs.uk on 09/07/2015 at 02:31

Thank you very much for taking the time to post your comments relating to your first ever patient experience in the Heart and Lung Centre. I will share your comments with our staff and wish you well with your recovery! Kindest regards Carol Bott Head of Patient Experience and Public Involvement

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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