"Requires further development of some staff"

About: Newham General Hospital

This is a hospital which needs instant improvements regarding the way they communicate with patients. Rude doctors who have no idea on how to deal with patients let alone have customer service ability. This review has over 200 plus reviews most of them are 1 star rated now that show's the quality of this hospital. Newham General Hospital is an organization that slacks care for their patients; hence why they are always in the media. This hospital was rated at "inadequate" not long ago, with safety being rated at "areas for concern" by the country's top UK hospital inspector. If you want better care, clean and a safe environment avoid this hospital.

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Response from Newham General Hospital

I am sorry to hear of your experience in our Emergency Department. Could I please urge you to contact me directly to discuss what occurred so I can take steps to identify the staff involved and ensure this does not occur again. I can be contacted via email at paul.smith3@bartshealth.nhs.uk Kind regards Paul Smith, Matron Barts Health NHS Trust

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