"Visit to out of hours GP service"
About: Royal Bournemouth General Hospital Royal Bournemouth General Hospital Bournemouth BH7 7DW
Posted by Anonymous
I visited the out of hours GP service with my elderly mother whilst on holiday. The receptionist was rude and unsympathetic. The reception area was fairly busy and I had to answer questions about my mothers medical condition and history in front of an audience which i did not appreciate. When I challenged the receptionist about this their response was pretty much take it or leave it. I was under the impression that patient confidentiality and respect was at the heart of the NHS. Clearly not for Royal Bournemouth NHS Trust.