"All staff especially the doctor were excellent!!"

About: Royal Blackburn Hospital

I really cannot complain about anything with Blackburn hospital, the staff in the children's ward have all been brilliant with my 6 year old son. I would especially like to mention the doctor, what an amazing consultant this is. They have been honest, professional, friendly and above all else they've made me and my family feel more settled about the situation. The support staff who work with the children on the ward, playing with them and bringing toys to their beds have been great too. I cannot fault any of the staff from b and c side of the ward. They should all be commended for their hard work and professionalism. Thank you.

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Responses

Response from Royal Blackburn Hospital

Many thanks for your feedback on your experience of our Paediatric ward, and thank-you for taking the time to do so as this must have been a very difficult time for you. I will make sure your appreciation is passed onto the team. I am very pleased to hear that your recent experience with us was really positive as we always strive to deliver safe, personal & effective care. If you would like to talk through your visit to us with one of our Patient Experience team so we can understand the bits of your experience that made this such a good visit for you we would really value this so that we can try to make it like this for every patient visiting our hospitals and services. You can either contact me, Melissa Almond on 01254 7340876 or email me on melissa.almond@elht.nhs.uk.

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