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A&E Early Hours visit

Story from nhs.uk

"A&E Early Hours visit"

About: Darlington Memorial Hospital

I visited A&E last night at around 2.15 am with my daughter who was having difficulty breathing due to a severe hay fever attack. We waited only 10 to 15 minutes before being seen. The Doctor took a full history and carried out an examination before prescribing an inhaler and steroid tablets. She was then put on a nebuliser for around 20 minutes. Before we left she was given an inhaler and explained how to use it effectively. All in all an extremely efficient service. We drove from the car park a mere 45 mins later. Daughter much more comfortable now. Thank you very much.

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Responses

Response from Darlington Memorial Hospital 8 years ago
Darlington Memorial Hospital

Submitted on 03/07/2015 at 15:54
Published on nhs.uk on 04/07/2015 at 02:30

Thank you for providing feedback on your recent visit to A&E at Darlington Memorial Hospital with your daughter. I am very pleased to hear that you had a positive experience and that you are happy with the care your daughter received. The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients, and your kind comments will be shared with the Matron and the Sister to pass onto the staff on your behalf. I know they will be encouraged by your positive comments. Thank you for leaving your comments on NHS Choices. Patient Experience Team County Durham and Darlington NHS Foundation Trust Tel: 0800 7835774

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