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Care Opinion

the ward staff were nice nice on 3x

Story from nhs.uk

"the ward staff were nice nice on 3x"

About: Peterborough District Hospital

(as a relative),

What I liked

the ward staff were nice nice on 3x

What could be improved

it was dirty and the drs do not com

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Responses

Response from Peterborough District Hospital 14 years ago
Peterborough District Hospital

Submitted on 30/09/2009 at 10:31
Published on nhs.uk on 15/11/2009 at 20:30

The Trust takes the experiences of patients and visitors to our hospitals very seriously and we aim to provide a safe, caring and effective service. However, we do recognise there are occasions when an experience may not have met the expectations of our patients or visitors and we are keen to understand how we can make things better.

To help us continually improve our services for current and future patients and visitors we need feedback and are happy to look into any matter where a patient or visitor is disappointed with the service they received.

This feedback has been forwarded to the relevant department to look into in further detail. Please contact our Patient Advice and Liaison Service (PALS) on 01733 875847 or email pals@pbh-tr.nhs.uk who will provide help and advice regarding any issue.

Thank you for visiting NHS Choices.

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