"Stroke Unit ward 11B"

About: Fairfield General Hospital

Some of the staff are fabulous, but unfortunately there are some who really should not be working with ill, mentally and physically damaged patients. Laughing, joking, detailing last night's conquests, sneaking in rooms to make calls on mobiles, being rough with patients and complaining about them whilst doing so, leaving patients alone so long they soil themselves - the list goes on. Oh, and if you want to talk to the staff about your loved one during visiting hours you'll find they are "on a break" or if you do manage to find one they huff and puff telling you how short staffed they are. This ward has been the worst experience of a hospital I have ever had the misfortune to encounter. As stated previously, there are some very caring, very helpful staff here, but the attitude and actions of the few totally spoil this ward.

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Responses

Response from Fairfield General Hospital

We are sorry to read your comment regarding your visit to the Stroke Unit (ward 11) at Fairfield General Hospital. If you wish to discuss your concerns, please contact the Patient Advice ad Liaison Service (PALS) on 0161 604 5897. We will also forward your comment to the department/ward manager.

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