"Visit for a walk-in blood test and an Xray"

I was impressed with the efficiency and speed and professionalism of everyone I had dealings with in the reception, blood test and in the X-ray department. In blood test, they gave an estimate of time you had to wait, but actually I was seen within minutes. Then I walked along to the X-ray department, where my GP had only sent through an electronic request for me to have an X-ray the previous day. Again I expected a long wait. However, I was X-rayed within 20 minutes. Thank you

Story from NHS Choices

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Response from Elizabeth Daly, Head of Service Engagement and Experience, Berkshire Healthcare NHS Foundation Trust

I am sorry for the delay in responding to you. Thank you for sharing your experience. I am pleased to hear that we were here when you needed us and you were seen quickly.

Kind Regards

Liz Daly

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