"Gynaecology day care centre"

About: Burnley General Hospital

Just want to thank the doctor and their team involved in the gynaecology department for the procedure done today on my sister in law. Thank you very much for the support and kindness. I can't praise the nurse enough, they are so lovely and many thanks to another nurse as well who again was really lovely!! Thank you! Lots of love.... p.s the girl who rang whilst sat in the waiting area..

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Response from Burnley General Hospital

Dear Maddie Many thanks for your feedback on your sister-in-law's experience of our Gynaecology service at Burnley General Hospital, and thank-you for taking the time to do so. I will make sure your appreciation is passed onto the team who will be delighted to hear that your recent experience with us was really positive as we always strive to deliver safe, personal & effective care- I'm sure they'll remember you too from the hint! If you would like to talk through your visit to us with one of our Patient Experience team so we can understand the bits of your experience that made this such a good visit for you we would really value this so that we can try to make it like this for every patient visiting our hospitals and services. You can either contact me (Melissa Almond) on 01254 734087 or email me on Melissa.almond@elht.nhs.uk Or if you would like to share your experience in confidence with an independent organisation please contact Healthwatch BwD on 01254 504985 or info@healthwatchblackburnwithdarwen.co.uk Many thanks again for commenting and best wishes to your sister-in-law on her continued recovery Melissa Almond, Patient Experience Facilitator

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