"My OT experience"

About: Wishaw General Hospital

(as the patient),

I was recently seen in the OT department at Wishaw General and found the overall experience very good. The therapist I saw Jenna Brown was very knowledgeable and was extremely thorough in explaining my condition and how my joints worked. She showed a genuine concern for my future well being and offered numerous suggestions that I'm sure are going to be helpful over time. For people such as myself who are trying to figure out how to deal with daily pain while still trying to get on with life this service was invaluable and may I say greatly appreciated.

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Response from Peter McCrossan, Director for Allied Health Professions, Allied Health Professionals, NHS Lanarkshire

picture of Peter McCrossan

Dear bambi,

Thank you for getting in touch.

We appreciate that living with pain and a long term condition can be really challenging and have a significant impact on daily living.

I’m pleased that you feel the advice and support Jenna provided is going to help you to cope with this.

It’s really encouraging and motivating for staff to receive such positive feedback. It will be my pleasure to pass on your kind words to Jenna and the Occupational Therapy Team at Wishaw.

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Update posted by bambi (the patient)

Thank you for responding to my OT experience post. It really lets me know that my opinion is valued.... and that the people who are doing such a wonderful job are actually being recognized for their effort and dedication to providing quality care.