"staff took the time to explain everything"
About: Crosshouse Hospital / Accident & Emergency Crosshouse Hospital Accident & Emergency KA2 0BE
Posted by Christineo (as ),
My mum was admitted as an emergency to Crosshouse hospital in Kilmarnock. We cannot praise the staff in the unit enough. The last time my mum was in she had a poor experience but this time the staff took the time to explain everything, helped her when she needed it and also shared a little of themselves. They were prompt and helpful but seemed tired after a long day. This alone made a real difference. I work in the care sector and am aware all too often people are quick to criticise but credit should also be give when it's due.