"Wonderful treatment and professional Staff"

About: Wishaw General Hospital / Emergency department

(as a relative),

Our Uncle collapsed while in the Emergency Care Ward at The Wishaw General and we were sent for. We were shown to a room and one of the Senior Staff Nurses Andy came to speak with me while other family members came. It wasn't good news.

Not only did my Uncle receive great care but so did we. Andy the Senior Staff Nurse was so kind explaining to us about what had happened so we were prepared for the news that he was critical.

The Hospitals are never out the news with bad stories. They should come to the Emergency Care Ward and see what good work that they do. Senior Staff Nurse Andy took complete control of the situation so kind and caring and we truly can't thank him and the other staff enough for every thing they did. Will never forget them. You have a great Nurse there

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Responses

Response from Marion Mark, Director of Hospital Services, Wishaw General Hospital, NHS Lanarkshire

picture of Marion Mark

Dear Paddy2

I am sorry to hear of your uncle’s collapse in the Emergency Care Ward this must have been an anxious time for all the family. I am pleased that staff kept you and the family informed and I agree Andy is a great nurse.

I am glad you found Andy and his team kind and caring and staff will be delighted to hear that you feel your uncle received great care please be assured I will pass on your posting to them.

Thank you for taking the time to post your comments it is always good to receive feedback. I wish you all well.

Best Wishes

Marion

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