"Really unexpectedly wonderful!"

About: Queen Charlotte's Hospital

I was a patient on the VB ward for the removal of fibroids that had grown to the size of a 22 week pregnancy. I was frightened and disorientated. But if I had to stay in hospital again my choice would be on Victor B - the staff are thoughtful and kind and they speak to you so warmly - everyone, from the surgeons to the cleaners - gives you dignity and respect. And they are always smiling! All of them! I was in huge discomfort after the op and not at my best in terms of mood but they were all absolutely lovely. The place is clean - I mean really really clean - and shiny;as if it has only just been opened. The only thing I can fault is the disgusting food - but that's is hardly the fault of the ward.

Story from NHS Choices

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Response from Queen Charlotte's Hospital

Imperial College Heathcare NHS Trust is delighted to receive your feedback. Thank you for taking the time to share your kind appreciation for the care and support you received on Victor Bonney Ward. Your comments are important to us and have been passed to staff. Your comments about the food have also been passed to our contractors.

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