"Thank you so much"

About: Watford General Hospital

I was taken ill with severe chest pains last Monday and was taken to Watford General by ambulance. The paramedics arrived within minutes of us calling the NHS helpline and I was in A&E in less than an hour from waking up in pain. Everyone who was involved in my care - ambulance crew, reception staff, doctors and nurses in A&E, and in ACU - looked after me so well, did all the necessary tests keeping me informed throughout, and finally ensured I was OK to be discharged before I was discharged late afternoon. I'd be really grateful if you would pass on our heartfelt thanks to everyone concerned

Story from NHS Choices

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Response from Watford General Hospital

Many thanks for taking the time to share your experience of our service. It is always nice to hear that we are succeeding in providing considerate care.

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