"Doctor could not find notes about my case"

About: Orsett Hospital / Trauma and orthopaedics

(as the patient),

I went to Orsett Hospital with a ruptured bakers cyst but he did not know why I was there. He could not find any notes about my case.

Had to see a orthopaedic consultant. Why be seen by someone that has no idea why I'm there. What a waste of mine and his time.

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Response from Orsett Hospital

Due to technical problems we were unable to respond to your comments, but please be assured they were shared with the relevant department at the time they were posted.

All patient feedback is important to us to enable us to make appropriate appropriate changes to improve services provided.

May we take this opportunity to thank you for your comments and wish you all the very best for your future good health.

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