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"Thank you for making things as stress free as..."

About: Highgate Private Hospital

I went in to Highgste Hodpital at the beginning of May to have a laparoscopy and a rectocele and cystocele repair. The staff were attentive, caring and professional from the point of arrival to being discharged, and were reassuringly available on the phone once I'd left the hospital. Everything was done with courtesy and I truly felt as though I was a priority rather than an inconvenience . I very much appreciate that this all combined to make what might have been a traumatic experience, into a straightforward, reassuring procedure. All in all I am hugely impressed.

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Responses

Response from Highgate Private Hospital 8 years ago
Highgate Private Hospital
Submitted on 30/06/2015 at 10:50
Published on nhs.uk on 01/07/2015 at 02:31


Thank you so much for taking the time to provide us with feedback. We are committed to providing the best possible patient experience and your comments are a really important way of helping us to achieve this. We look forward to welcoming you back to Highgate Private Hospital should we be in a position to help you in the future. Best wishes, The Highgate Private Hospital Team

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