"Bad communication which was rectified"
About: Birmingham Chest Clinic / Allergy Birmingham Chest Clinic Allergy B3 3HX
Posted by Porteous (as ),
Some months ago I suffered a severe reaction to a bee sting and later blood tests showed bee venom antibodies. My GP referred me to the allergy clinic at Birmingham chest clinic.
I heard nothing for some months and then had a letter from them giving me two working days notice of am appointment. I called them and told them I could not come in at such short notice since I am caring for my wife who is in the last stages of a terminal illness.
The clinic has since sent a letter to my GP stating I "failed to attend" my appointment which I believed I had reasonably declined. Moreover they now want another referral. Anaphalapsis is life threatening. I have been stung twice since the first episode although not with such a severe reaction as the initial episode. However, a severe and possibly fatal reaction remains a possibility. To say I am unimpressed is something of an understatement.
Addition to the above story at a later time: I have now contacted the hospital concerned and had a most helpful discussion and action has been taken to rectify my concerns, including an apology. I am completely satisfied with the response.