Posted by Anonymous
Today I attended Rowley Hall on behalf of a relative. When I arrived I found the reception unattended (no more than 2 minutes) but whilst waiting I did see on the desk without any effort required for me to be looking over, a list of today's patients names and procedures they were due in for. This is a breech of patient confidentiality. I would suggest that this list be held securely if the reception is to be left unattended. I otherwise was happy with the service that gave Rowley Hall today.