"5 nights in hospital"
About: Royal Preston Hospital Royal Preston Hospital Preston PR2 9HT
Our mum had to stay for 5 nights, 2 in MAU and 3 in CCU. She had two terrible nights in MAU because of another patient's actions so it was a lot calmer in CCU for her. Actual care given by the nursing staff, health care assistants, porters etc is very good and cannot be faulted but what is so frustrating is the hanging around waiting for procedures - 5 days waiting for a scan for example - and trying to find some-one available to give relatives information. We know staff are overworked and the hospital is badly understaffed but like any other family we wanted to know what was happening and what, if anything, needed to be put in place. The discharge process was very good and very swift. This is a good hospital that could be so much better if more staff were recruited to lessen waiting times.