"Care of severely ill father"

About: Northern General Hospital / Accident and emergency

(as a relative),

At the end of March, my father who is never unwell developed acute sepsis, his GP called an ambulance and he was taken to the NGH A&E in Sheffield.

Despite the resus bays there being full and ambulances queuing outside the care and attention he received was second to none. The staff at the NGH saved his life. He was then transferred to ITU where he stayed for some time and once again received immaculate care and attention from everyone. IMO the NHS is the best in the world at providing world class acute care, its after this that it sometimes fails.

Thank you all the staff at NGH A&E and ITU, you all do an amazing job and deserve the credit for that.

As a disclaimer I work for this NHS trust on non-front line work, but my comments come without bias as I would have commented if the care was poor.

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Response from Steve Ashmore, NHS Sheffield Clinical Commissioning Group

Thank you for sharing the experience of your father as a patient and yourself as a relative. I am pleased that the care received by your father was of an exceptional standard. We will ensure that this positive feedback is passed onto the team and also contributes to the development of the urgent care strategy in Sheffield.

If you would like to keep up to date with how the CCG is using your feedback, you can do so here;


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Response from Deborah Hopkinson, Patient Experience Co-ordinator, Sheffield Teaching Hospitals NHS Foundation Trust

Thank you for posting your compliments about the care your father received. Your kind words will be passed on to all those involved as the staff are always appreciative of such feedback. Kind regards.

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